TERMS OF USE
Gili Mor Diamonds LLC provides services to you subject to the terms and conditions included in these Terms of Use and other customer service pages which we have prepared to help make your shopping experience with Gili Mor Diamonds as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this web site you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including United States Copyright and Trademark laws. If you do not agree to these Terms of Use or our Privacy Policy, you may not access or use the Gili Mor Diamonds web site.
CHANGES TO THE TERMS OF USE
At any time, Gili Mor Diamonds may, at its sole discretion, revise, update, modify, or discontinue any part of these Terms of Use in whole or in part by posting revised terms on the Gili Mor Diamonds web site. We will notify you of such changes by posting the modified version on our Website and indicating the date it was last modified, and, if the changes are significant, we will provide a more prominent notice. The date these Terms of Use were last modified is at the top of this page. You are encouraged to visit the Gili Mor Diamonds web site periodically to view the latest version of these Terms of Use. All changes are effective immediately and apply to all access to and use of the web site thereafter. Your continued use of the Gili Mor Diamonds web site after any revised Terms of Use are posted on the web site means that you accept and agree to the changes and updated Terms of Use.
YOUR ACCOUNT
When you access or use the Gili Mor Diamonds web site, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18 years old, you may use the Gili Mor Diamonds website only with the involvement of a parent or guardian. Gili Mor Diamonds reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion
UNDERAGE USERS PROHIBITED
The Gili Mor Diamonds web site is offered and available to users who are 18 years of age or older. If you are under the age of 18, you may use this Website only with the involvement of a parent or guardian. By using the Gili Mor Diamonds web site, you represent and warrant that you are of capacity to form a binding contract with Gili Mor Diamonds.
THIRD PARTY CONTENT
Third party content may appear on the Gili Mor Diamonds web site or may be accessible via links from the Gili Mor Diamonds web site. Gili Mor Diamonds is not responsible or liable in any manner for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography, advertisements, or profanity in the statements, opinions, representations or any other form of content found in third party content on the Gili Mor Diamonds web site or linked to from the Gili Mor Diamonds web site. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect Gili Mor Diamonds’ beliefs.
ERRORS, CORRECTIONS, MODIFICATIONS, OR CHANGES
Gili Mor Diamonds does not represent or warrant that the information available on or through the Gili Mor Diamonds web site will be correct, accurate, timely or otherwise reliable. Gili Mor Diamonds reserves the right to make changes to the features, functionality or content of the Gili Mor Diamonds web site at any time including correction or removal of errors when they occur or are discovered. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Gili Mor Diamonds web site.
COPYRIGHT
Unless otherwise indicated, all materials on the Gili Mor Diamonds web site are copyrighted by Gili Mor Diamonds LLC. All rights reserved. No part of the Gili Mor Diamonds web site may be used for any purpose other than personal use. Any other use is strictly prohibited without prior written permission from Gili Mor Diamonds.
DISCLAIMER OF WARRANTIES
THE MATERIALS AND INFORMATION PROVIDED BY GILI MOR DIAMONDS ON ANY OF ITS WEB SITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. GILI MOR DIAMONDS MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES OF ANY KIND AS TO THE OPERATION OF ITS WEB SITE(S) OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON ITS WEB SITE(S).
YOU HEREBY AGREE THAT YOUR ACESS TO, AND USE OF ANY GILI MOR DIAMONDS WEB SITE(S) IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, GILI MOR DIAMONDS DISLCAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GILI MOR DIAMONDS DOES NOT WARRANT THAT ITS WEBSITE(S), ITS SERVERS, OR EMAIL SENT FROM GILI MOR DIAMONDS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GILI MOR DIAMONDS WILL NOT BEAR ANY LIABILITY FOR DAMAGES OF ANY KIND ARISING FROM USE OF THIS SITE OR ANY OTHER GILI MOR DIAMONDS WEB SITE, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that Gili Mor Diamonds is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.
LIMITATION OF LIABILITY
The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. Notwithstanding the foregoing, in no event shall Gili Mor Diamonds’ liability to you for all claims, damages, losses, and causes of action exceed the amount you have paid to Gili Mor Diamonds to access the Gili Mor Diamonds web site.
PRODUCT AVAILABILITY
The Products displayed on the Gili Mor Diamonds web site are typically in stock and available (unless otherwise described). Occasionally, inventory errors may occur resulting in an item not being available. In such cases, Gili Mor Diamonds reserves the right to cancel an order or substitute another item of like appearance and value for the original item purchased.
NATURAL DIAMONDS
Gili Mor Diamonds does not sell treated or enhanced diamonds – all diamonds sold by Gili Mor Diamonds are natural diamonds without any enhancements.
CONFLICT DIAMONDS
All diamonds sold by Gili Mor Diamonds are purchased from legitimate sources and in compliance with United Nations resolutions. Gili Mor Diamonds represents and warrants that its diamonds are conflict free, based on personal knowledge or guarantees provided by Gili Mor Diamonds’ diamond suppliers.
PHOTOGRAPHY/APPEARANCE OF PRODUCTS
Gili Mor Diamonds makes all reasonable efforts to display the products listed for sale on its web site as accurately as possible. However, the colors used, as well as the display and color capabilities of your computer monitor or other device, affect the colors or sizes that are shown on your screen or device. Gili Mor Diamonds does not guarantee that your monitor or device’s display of any product color, size, texture, or detail will be accurate. In addition, Gili Mor Diamonds does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. Gili Mor Diamonds makes every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Gili Mor Diamonds reserves the right to refuse sale that item. If the pricing error is discovered after payment has been finalized, Gili Mor Diamonds reserves the right to cancel the sale and refund the transaction in full. If a product offered by Gili Mor Diamonds is not as described, your sole remedy is to return it in unused condition as discussed in our Return Policy.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
REPAIR POLICY
We stand behind the quality of our merchandise and are happy to provide repairs due to breakage, production fault or damage free of charge for one year from the date of purchase on our online store. After one year, repairs may incur a charge. Elective repairs, such as ring resizing or chain lengthening, or errors by the customer typically involve a charge. They are repaired at the owner’s expense plus the shipping charge.
For elective repairs there is a $25 service charge plus the cost of additional materials and shipping.
If an item needs to be repaired, please email us at info@gilimor.com. Items cannot be accepted for a repair without an order number. Please note that we are not responsible for your item until it is in our possession and that repairs typically require 2-4 weeks to complete.
PAYMENT
We currently accept payments by Visa, MasterCard, American Express, Discover, Diners (Stripe payment) or Paypal. Payment will be debited and cleared from your account upon order confirmation. In filling out the payment requirements, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.
If the issuer of the credit/debit card rejects authorization of payment to Gili Mor Diamonds, we will not be held liable for any delay or non-delivery.
SALES TAX
Gili Mor does not charge sales tax for orders delivered in the United States with the exception of deliveries in the state of Texas, in which applicable sales tax will be added to the order amount.
SHIPPING
Some pieces are made to order so please allow 7 to 14 business days for your item (excluding shipping).
Ready to order pieces ships within 2 business days after payment confirmation.
Due to insurance requirements, we require a signature for all shipments. We require a physical address, Gili Mor Diamonds does not ship to P.O. Boxes. In the event that an alternative address is required for delivery of the Products, please provide that address at the time of payment/prior to payment processing. In certain circumstances, we can arrange for a courtesy hold with Federal Express for Product pick up; however, you must provide identification and proof of address to be eligible for this service.
Shipping is $25 flat rate.
Expedited shipping is available. Please email for rates.
Customers can track their shipments at www.fedex.com.
We do not ship internationally.
RETURN POLICY
- On all ready to order items we offer free returns within 10 days upon receipt, after 10 days all sales are final. Resized, engraved or modified rings are non-refundable. Item has to be in its original form, unworn and unused. Client is responsible for shipping back (including insurance). please contact us prior to shipping the item back.
- On made to order and custom design items all sales are final, we will not accept return or exchange since every piece of jewelry is hand crafted and is made to order or custom designed for you we cannot re-stock it. If you happen to find any fault in our craftsmanship please contact us immediately.
Merchandise must be returned in its original unworn condition and with original packaging. Diamond returns must be accompanied by the diamond laboratory report we include with all diamond purchases. If the original diamond laboratory report is not returned a $150 assessment fee will apply.
Order returns will be confirmed with an email after the diamond has gone through a verification process by our staff.
Return shipping, handling and insurance charges, and all risk of liability (including tampering or mishandling of the merchandise) is assumed by the buyer.
Return processing from the time of receipt takes 3 to 10 days.
Reimbursement will be processed using the original method of payment.
NON-RETURN POLICY
Any Custom Design or Special orders are non-refundable.
CANCEL OR CHANGE AN ORDER (NON-CUSTOM ORDERS)
Please contact Gili Mor Diamonds to change or cancel an order at info@gilimor.com.
PRIVACY POLICY
Please review Gili Mor Diamonds’ Privacy Policy, which is hereby incorporated by reference and applies to your visit and use of any Gili Mor Diamonds website.